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In order to provide you with the full range of UKTC information and services, we are sometimes required to collect information about you.
The websites contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
When you sign up to participate in or receive a service from any part of the tea.co.uk website, such as newsletters, competitions, live chats, message boards or register with the an online registration system used across different parts of the tea.co.uk, we may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number or date of birth. Different webpages may ask for different personal information.
By entering your details in the fields requested, you enable the UKTC and its service providers to provide you with the services you select.
Please note that sometimes on particular webpages we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this we will specify further on these webpages why we are collecting your information and how we will use it.
The UKTC will use your personal information for a number of purposes including the following:
Where the UKTC proposes using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
The UKTC may contact you:
The UKTC won't contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes.
We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in paragraph 7 below. Generally, we will only use your information within the UKTC. However, sometimes the UKTC uses third parties to process your information. The UKTC will require these third parties to comply strictly with its instructions and the UKTC will require that they do not use your personal information for their own business purposes.
If you post or send offensive, inappropriate or objectionable content anywhere on or to tea.co.uk, or otherwise engage in any disruptive behaviour on tea.co.uk, the UKTC may use your personal information to stop such behaviour.
Where the UKTC reasonably believes that you are or may be in breach of any of the laws of the United Kingdom (e.g. because content you have posted may be defamatory), the UKTC may use your personal information to inform relevant third parties such as your employer, school e-mail/Internet provider or law enforcement agencies about the content and your behaviour.
If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the UKTC's website. Users without this consent are not allowed to provide us with personal information.
We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in any relevant contract you hold with the UKTC or the UKTC's corporate retention schedule (this is a database that defines which documents should be kept and for how long). In the case that you wish to cancel your registration as a tea.co.uk user, once an account is deleted a red flag goes on the database and, while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically.
Where you contribute to tea.co.uk the UKTC will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted. For example, the UKTC will only keep copies of entries to a photographic competition for the duration of the competition. However other projects are likely to have a longer, or even permanent, duration.
The UKTC, as a member funded organisation, also has an obligation to record snapshots of history which may include some User Generated Content i.e. content provided by users. Therefore, some content submitted to or shared with the UKTC may be retained for prolonged periods of time or potentially indefinitely in the UKTC's Archive, which is true of News contributions which are published. There may also be rare instances where we will share your contribution with third parties in the interests of maintaining historical archives. Where possible, we will endeavour to inform you upfront or let you know at a later date where we are likely to keep content indefinitely or pass it onto an approved historical archive.
Under the Data Protection Act you have the right to request a copy of the personal information the UKTC holds about you and to have any inaccuracies corrected. (We charge £10 for information requests and will require you to prove your identity with 2 pieces of approved photographic identification.) We will use reasonable efforts to supply, correct or delete personal information about you on our files.
You should note that UKTC does place a number of cookies on www.tea.co.uk and may collect information about international users from these - please see paragraph 13 for more information about cookies.
a. What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows.
Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the tea.co.uk features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example: if on a previous visit you went to our health pages, we might find this out from your cookie and highlight health information on your second and subsequent visits.
The Data Protection Officer
UK Tea Council
Suite 10, Fourth Floor
One Crown Square
Woking GU21 6HR
Last Updated : 1st March 2011
Featured Member: Whittard of Chelsea Plc
Our story began in 1886 when Walter Whittard opened his tea and coff ee store on London’s Fleet Street. His philosophy was always to Buy The Best, sourcing the highest quality teas and coffees, then blending them to his customers’ specifications. Over 125 years later, we remain true to Walter’s founding philosophy.... Read more